‘Gifting builds relationships, and how you present is critical,’ says Sethi. For example, there are not many people today who would show off a set of glasses with the company’s name emblazoned on it, even if they are made of crystal. No one likes to be perceived as a free loader. And if the receiver can afford glasses without company logos, why would he use those that have them? ‘People give these gifts away to their peons. The only person these gifters please is their own boss, who wants to see a big bold company logo.’ If the company name must be used, feels Sethi, then it should not be intrusive, or it can be used on the package or on the card.
Some companies are not gift-oriented, and this often has to do with the industry they work in. ‘People seriously concerned about their business are hardly concerned with gifts. What matters to them is value created for them in their business,’ says Roshan Lal Agarwal, Head – National Sales, Foseco India Ltd, an industrial chemicals company which sticks to giveaways like calendars.