“Customer is king”. This phrase is very well known amongst business houses across the globe. And customers have to be treated very well since they are always special to one’s business.
Sometimes a trader has to go out of the way and deliver more than what is expected by the client in terms of quality as well as quantity. If you are a trader and you certainly over deliver, then you are not having a problem retaining your clients more often than not. But what if you’re not able to deliver what is expected in terms of the agreement signed, you stand to lose a client. In situations like these, a trader can retain the client if the trader organizes a meeting with his/her client and discusses the reasons personally why they fail to meet what is expected. This is the right time to choose a corporate gift for your client and tell them how much you value them. This way, you can even convince them on the points that they would naturally disagree. A box of premium quality chocolates found nowhere locally can be a big delight as a corporate gift.
By gifting an exquisite but simple gift can do wonders and help a trader retain their clients well enough for a long long time. Though what is expected has to be met, there are times when the expectations seems very unrealistic. A trader can even communicate the same to the client and keep their clients doubts about a trader’s product/service at bay.